I won't ever be use AA once more!! I booked a flight for me and my son to hitch our spouse and children on getaway. Long Tale limited a thing came up and we're not able to go at the moment. I known as your business with above a months see. Canceled the battle with telephone rep John; who was pretty polite. He didn't say just about anything about the amount of demand I might be arise for canceling the flight. I known as back again to talk to with regard to the charge and I had been instructed which i could be demand $two hundred by AA and $50 through the resource I accustomed to e-book the flight for every human being. That I would have a $fifteen credit history for each person… I questioned to speak to her supervisor and Michelle Morgan was the individual I up coming talked to. She was no help, I questioned to speak to her supervisor and she or he stated that there was no one previously mentioned her. I informed her that I was confident that there was anyone above her. Ultimately she said which i could drop by The client relations Website-site. Again I requested her two times for her supervisor’s title and she replied purchaser relations. I once more explained to her I required the title of her immediate supervisor, the person that she described to…the name given was Jalia Elisidi .
If I'm able to do this, why can’t do that? Here’s a suggestion. Because the brokers cannot see USAIR, why not provide them with usage of the online market place to allow them to see obtainable USAIR flights? There were various USAIR flights that might have looked after no less than half on the those who necessary to flights.
After i bought into the complimentary lodge that American setup for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were out there on USAIR. She explained to me there were no open seats on any with the early USAIR flights. I used to be on the web and could see that there were obtainable flights. I basically booked a flight to show it to her.
I find it awful to obtain my luggage go missing in Miami on the two leaving and returning flights. I assume to become contacted promptly on how we can easily come to an agreement about this. I might be accomplishing a observe up.
Walberg adjusted my seats.I believe the staff inUS air is quite rude and I don’t desire to travel any more
I'd some really constructive advice to give them to stay away from this in the future, but was not able to determine contact with them.
American Airways neglected to present me clinical aid Once i requested for it. The personnel said that since I didn’t make preparations for aid they couldn’t help me. Like I understood I used to be gonna Possess a professional medical crisis. Get serious American airlines and begin caring about your clients.
What I desire to question from American Airways is are you able to guys make sure you waive this payment for us. I'm sure I named in these days and compensated the various, but for those who men can remember to help us out, that could indicate a whole lot for our loved ones In this particular holiday getaway.
Soon after this conversation, I´ve attempted to cancel our flight (naturally I didn´t wish to fly During this airplane any longer), nevertheless the attendant enterprise brusquely warned us that Should the aircraft was fixed, our luggage would go with the plane! Even though I questioned For additional of 3 times to have my baggage. Soon after +/- three hours, even with a lot of individuals scared and concerned the aircraft still left towards Miami. As Absolutely everyone within the airplane lost the connection that may take place at 21: 30h, AA informed us that we might be reallocated in the subsequent and previous flight with the day, at midnight. Supplied The shortage of House we face in the very first flight (from São Paulo), we experienced managed to book the seat twenty, which there are no chair in front of us, so somewhat more House for that legs. Which fell down because of these problems with the hold off. Arriving for the airport, they made us operate (the man of AA arrived in slightly car and stated to Everybody Hurry up Men, hurry up) for the aircraft. Whenever we arrived on the doorway the supervisor told us that we must go independent while in the airplane Which we shed the chair twenty. She informed us that she had to individual others individuals to to Allow an adult with a toddler. Amusing no?? Exactly what does she wished?? My six years aged boy flying on your own??? I just claimed which i desired to fly with each other, it was our past day of holiday. I even take to get accommodated on another flight, she just stated, no you will fly in this just one, and once more I read, your baggage will go on this flight. My son comprehended what was discussed and begin to cry mainly because he didn´t wanted to be separated from amongst us.
Worst Airline at any time?!?! Lost my luggage in Charlotte NC, February six right after supplying it (together with my spouse’s) to two attendants within the baggage belt for returning travellers. Hers came in on our flight, news mine did not. Now 11 days later on and immediately after acquiring gone through telephone hell and a few quite non caring folks, I have experienced no contact from everyone. The regular remedy is “we are still seeking to Find your baggage”. Their questionnaire and all forms are already despatched to Baggage Assert Office but no-one seriously appears to be interested in executing just about anything to relieve their issues.
Shoppers can also American Airlines consumer service with the electronic mail mentioned right here: . We gained an automated reaction within just a couple of minutes, even so the correspondence did not handle our question.
American Airways has the worst consumer service of all Airways I have Utilized in my 63 several years. My wife’s anniversary earrings had been stolen outside of her suitcase on June 20, 2013 and Purchaser service has REFUSED to contact us again right after reporting the thief the day it took place.
Me and my wife needed to deal with a servicing difficulty at the airport, flying from JFK to MIA (AA2299),due to which we needed to alter the flight .Right after detailing the issue on the red jacket AA personnel, the flight was changed, and we have been sure to be seated in the top quality as we had been supposed to on the original flight (my spouse is greatly Expecting).
Never I repeat by no means will I select American Airways. Once again.Fully unprofessional staff members with the ticket agent to flight attendants. All of the jokes I have read about this remaining a ” cattle hauler ” airline is sadly genuine in my new practical experience.pretty unfortunate.